Frequently Asked Questions
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HOW DOES TURNING THE ADJUSTER ACTUALLY CHANGE ARCH SUPPORT?
HOW WILL SELECTFLEX TECHNOLOGY WORK FOR MY UNIQUE FEET?
Years in development, SelectFlex is breakthrough technology. With each adjustment, our proprietary technology increases or decreases the flexural resistance to support variable arch loads. Think of it as a second arch you control that never gets tired!
HOW DOES SELECTFLEX TECHNOLOGY PROVIDE ENERGY ABSORPTION AND ENERGY RETURN THROUGHOUT THE GAIT CYCLE?
One of the most amazing features of SelectFlex Orthotics is that they bio-medically conform to your unique arch geometry within 3 ranges of selectable support. Within each comfort zone (Medium, Firm, X-Firm), your arch will naturally and dynamically seek out the level of support it requires throughout the gait cycle.
WHICH FOOT AND BODY AILMENTS DOES SELECTFLEX HELP WITH?
Patented iFlex technology acts like a life-like spring ligament supporting your arch and absorbing downward forces during each and every step of the gait cycle, and then releasing energy back to the foot.
DO SELECTFLEX ORTHOTICS COME WITH A GUARANTEE?
Everyone’s experience with SelectFlex will be unique to their specific foot and body conditions, which is why SelectFlex’s adjustability is so important. Proper use of SelectFlex orthotics may help reduce over-pronation and under-supination, flat feet, Plantar Fasciitis, reduce lower back pain, shin splints, as well as sore ankles and knees. Please see our “How It Works” explanation for all the details on how SelectFlex can help your feet, ankles, knees, hips, and back.
WHEN WILL I RECEIVE MY SELECTFLEX ORTHOTICS?
We are so confident in SelectFlex Orthotics that we will refund 100% of your purchase during the first 30 days if you are not completely satisfied with either fit or comfort. Please see our Return Policy for all of the details.
HOW LONG BEFORE I FEEL RESULTS FROM WEARING SELECTFLEX ORTHOTICS?
Generally, orders placed on our website will be filled the same day. You will typically receive your order within 5 business days of shipment.
WHAT SHOULD I DO IF SELECTFLEX ORTHOTICS FEEL LIKE THEY ARE PROVIDING MORE SUPPORT THAN MY FEET NEED?
You should feel a difference immediately, but it may take a week or so to fully adapt to your new SelectFlex Orthotics and get the full benefits of this technology.
HOW WILL I KNOW WHEN I NEED TO ADJUST MY SELECTFLEX ORTHOTICS?
Simply decrease the selected support level until you find the most comfortable support setting.
CAN I HAVE DIFFERENT SETTINGS FOR EACH FOOT?
It‘s really up to you. If you are feeling too much support in your arches, simply select a lower support level. If not enough, increase support level.
Yes. This is another unique advantage of SelectFlex orthotics. Some people will have different arch conditions on their feet, requiring different levels of arch support. With SelectFlex you can experiment on both feet to determine which settings are best for your unique requirements.